My name is Liana Warner and I'm a Virtual Assistant.
I provide remote administration support to small businesses, video production companies, entrepreneurs, freelancers and consultants.
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I'm extremely organised, very resourceful and am available to provide support when you need it.
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I love administration! Outsource tasks to me so you can focus on growing your business or enjoy more personal and family time.
What Can I Do For You?
I help people save time so they can focus on their core business, and make more money.
More About Me...
With a background in fast-paced media companies, I have over 15 years' experience in administration and project management including as an Executive Assistant, Video Production Manager, Event Coordinator and Office Manager. I am reliable, approachable and strive for quality work. I feel it's important to always communicate with my clients and take time to learn their business and working style. With a reputation for confidentiality, discretion, mature judgement and respect, you can rely on professionalism.
Administrative Support
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Email and calendar management
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Website updates and content
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Proof-reading and basic editing
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Personal Assistant
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Travel booking
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Internet research
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Collating contact lists
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Newsletters in Mailchimp
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Creating and editing Word documents including board papers
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Customer relationship management (CRM)
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Client communication, phone and email correspondence
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General administration
Video Production Management
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Production schedules
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Location scouting
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Crew staffing and rosters
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Call sheets
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Quotes and budgets (see 'Finances' service)
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Client and talent liaison
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Casting actors
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Wardrobe and props sourcing and styling
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Hiring equipment
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Media and file management
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Setting up administrative and procedural systems
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Arranging transport and travel
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Research Podcasts/Webinars
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Media accreditation
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Finances
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Basic bookkeeping using Xero, MYOB & Excel
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Invoicing clients
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Following up new enquiries and producing quotes
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Budgets and cost tracking
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Setting up, formatting and populating Excel spreadsheets
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Debt collection, setting up reminders, direct email and phone correspondence
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Entering supplier information, data management
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Matching transactions
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Timesheets
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Sourcing and purchasing supplies
Something else in mind?
If you don't see a service listed, please contact me and we can discuss if it's something I can do (usually I can!)
PRICING
Hourly
I charge A$55.00 an hour + GST, round my time to 15-minute intervals and send you a time report with your invoice.
By The Project
I can quote a fixed price for a particular task or project. We can discuss the scope of the work and decide together if an hourly rate or fixed price is most suitable
Retainer
It can often be simpler to pay me for a set amount of hours per month. I keep track of my time and let you know if you're nearing your limit so costs don't spiral.
Something else in mind?
If you don't see a service listed, please contact me and we can discuss if it's something I can do (usually I can!)
Trusted by Companies and Freelancers
Throughout the Country
Excellent Video Production Management
“Liana has been a fantastic addition to Visual Culture as a Production Manager. Running a video production company with multiple clients and projects simultaneously requires a person that can handle many moving parts, Liana has excelled in that role. What has also worked well is the fact that even though she is based in the same city, most of her work is completed remotely away from our office, which works seamlessly. Very good with client relationships, monitoring status of projects and financials, I can recommend Liana highly as an experienced VA. Her 15 years production experience is invaluable.×´
Simon Holt
Visual Culture
Flexible and Resourceful
“Finally! The multi-skilled, professional back up I need as a sole trader with large clients. I had a crucial project to deliver to Qantas and lacked the know-how (and time) to get it looking next level. Liana with all her media expertise knew exactly what I needed, picked up all the information I sent over and moulded it into a FANTASTIC report. Liana, thank you for being so very easy to deal with, needing nothing more than the original brief to start spinning and giving me the peace of mind that I now have sensational support for when I need it. Crucially this frees me up to work on other projects. Can’t wait to utilise your many talents again..×´
Flip Byrnes
Flipside Communications
Committed to Project Delivery
“Liana is an amazing professional, who has an intuitive approach to project delivery. Her expertise in administration and project delivery was highly valued by the Cricket Australia Special Events, Hospitality team.
Liana is incredibly motivated by challenging projects requiring the implementation of process and systems to deliver success. She works with independent focus and is respectful of all project stakeholders. Her communication skills are highly developed and her project reporting is of excellent quality.
Liana's considered and caring approach always provided great confidence that our team was well supported to deliver exceptional outcomes to both our internal stakeholders and customers.
Liana was also a wonderful team member - always positive, solutions driven and loyal.×´
Elissa Stanyer
Cricket Australia
